I came across an issue for the first time where the cPanel icon was missing in the list accounts section. After digging around WHM, I found where the function was disabled.

  • Log into WHM
  • Select “Tweak Settings”
  • Uncheck the box next to “Disable login with root or reseller password into the users’ cPanel interface. Also disable switch account dropdown in themes with switch account feature”
  • Click save

After hitting save, you can go back to the list account section and the cPanel icon will be back.

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